StarChase
SSO Integrations | Microsoft and Okta

feature: SSO Integrations | Microsoft and Okta

Exciting news! We're thrilled to announce the launch of Single Sign-On (SSO) integration with Okta and Microsoft! This means a more streamlined and secure login experience for our customers. You can now access our platform using your existing Okta or Microsoft credentials. Enjoy the convenience and enhanced security!

If you would like to opt-in for SSO integration, please send an email to scit@starchase.com.

CoreView Agency Dashboard

feature: CoreView Agency Dashboard

coreview
Our team is excited to announce the release of the CoreView Agency Dashboard. This new feature provides strategic insights into the program's success and utilization. Key data points related to usage, deployments, and success & failure tracking all serve to provide actionable details to effectively manage all aspects of the program's operations. 

To learn more about this new feature, please click the link below to visit our knowledge base and watch the video walkthrough.

https://helpcenter.starchase.com/portal/en/kb/articles/agency-dashboard-overview

Reporting Export | Event Playback

feature: Reporting Export | Event Playback

In this month's release, we have created the ability to export our Playback Report into a MP4 video. This feature allows agency officers and staff to perform further analysis on a deployment event. Please see the link below to the knowledge base article that shows a video walkthrough of the export reporting process.

View Knowledge Base Article

Reporting Export Options | Case Analysis & Activity Detail

feature: Reporting Export Options | Case Analysis & Activity Detail

coreview reporting

In this month's release, we have created the ability to export our Activity Detail & Case Analysis reports to PDF or Excel. This will provide more control over viewing and sorting data for further review. Please see the link below to the knowledge base article that shows a walkthrough of the export reporting process.

View Knowledge Base Article

CoreView Mapping Enhancements

update: CoreView Mapping Enhancements

coreview

We are launching some new mapping platform enhancements that we are excited to share with you. Please see a brief description of these new features below:

feature
  • Refreshed Look & Feel – We have updated mapping with our new brand logo, toolbar icons, and color scheme within our CoreView Real-Time Mapping portal.

  • Traffic Camera Layer – In our real-time mapping section, you are now able to toggle on traffic cameras by clicking the camera icon via the toolbar.

  • Mapping Share Link – Dispatchers are now able to share their mapping view with nearby agencies by enabling the Mapping Share Link functionality. To access, navigate to the real-time mapping view, then expand the Mapping Share Link option on the right side control panel.

  • Online Knowledge Base – Need more training information and tutorials? We have recently launched our online knowledge base, complete with both PDF guides and video tutorials. To access, click on the support link in the admin portal and scroll down to the user guide section.

Secure Chat & Patrol Statistics

feature: Secure Chat & Patrol Statistics

apptrac365

We are excited to announce our latest AppTrac365 release, 2.1. This set of enhancements comes with two important features, Secure Chat & Patrol Statistics. Listed below are some additional details regarding these new features:

Click Here for Better Quality Video Preview

Secure Chat
Secure communication with team members over an encrypted line of communication. End users are able to share images, documents, and video. Peer to peer video and audio chat is also available in this latest release.

Patrol Statics
Patrol officers can get a daily snapshot of their patrol activity and view things like the following:
*Average & Max Speeds During Shift


Mapping Pass Through

feature: Mapping Pass Through

apptrac365 slipstream

Today, we are happy to announce the release of Pass Through Mapping Access for SlipStream & AppTrac365 product users. This new feature will allow authorized users to pass through to mapping without having to manually log in. Pass through access will provide fast, easy use of mapping functionality in time-sensitive field and tactical situations.

To get started, launch either AppTrac365 or SlipStream, then click the map icon or text. It is that easy, you have now just passed through to our CoreView mapping platform.

For additional details regarding this enhancement, contact us at support@starchase.com.